Take a deep breath…

Yesterday I had an online chat with a friend and the subject quickly turned to work stress and bullying. My friend gave me permission to reproduce the chat on my blog, so here it is, abridged, with some further comments inserted by me afterwards for your benefit.

Such comments appear in […]

Reality check

I am a great believer in facing up to reality, regardless of the pain involved. I don’t know whether it is my experience as a senior business analyst or my character or both that causes me to step in from time to time and say: “Stop! Time for a reality check!”

April 14th, 2010 | Tags: , , , , | Category: General | Leave a comment

What does a leader look like?

Which of the following two profiles do you think matches what a leader should be and which matches what leaders generally are in reality?

Profile A Profile B Is likely to be male. Has a “Can do” attitude, to the extent that he never challenges the status quo. Makes promises based on aspirations and expects […]

No favourites

To the people who think up security questions for web sites:

I do not have a favourite actor / musician / artist. If I pick one just for the sake of it, I will not remember my choice when I have to answer the security question.

I did not have a favourite place to visit […]

Why do people want change when things are fine already?

A former colleague posted that question in Facebook today.

My response was:

Because many people care more about leaving their stamp than about achieving the strategic goal. To such people, the lack of an “I” in “We succeeded” is unbearable. They would rather say: “I succeeded even though the […]

Networking: how not to do it

Networking is important in business, but it amazes me how clumsy some people’s attempts at networking are.

Case 1 Not long ago a business contact of my wife’s asked if she could help her husband get work, as he had just lost his job. My wife put his CV (resumé) about […]

Technology is not always the answer…

As a business analyst, my job is largely to help a business define and document its needs, usually so that those needs can be satisfied by technology. However, if we assume that technology is always the answer, we might find ourselves overlooking other solutions that might satisfy the business needs more quickly and […]

CC Fever

When you join a project as a business analyst, I think it’s useful to note the extent to which people in the customer’s organisation copy others unnecessarily on e-mails. I am sure many of you, if not most, have been on projects where everyone gets copied on everything. What does that suggest?

The curse of the Blackberry

I don’t have a Blackberry.

I won’t have a Blackberry.

From what I have seen, it is mostly used by people when they should not be using it. It is technology being used because it can be, not because it should be.

The prototype […]

Pause for thought…

… because as analysts, the time we take to reflect is as important as the time we spend drawing models.