Pega Case Life Cycle Model – Part 3

In Part 2, we compared how a Case life cycle might look in Pega’s Case Life Cycle Designer versus BPMN. Here, in Part 3, we’ll consider when you should and should not use Pega’s Case Life Cycle Design tool to model the business process.

As we have seen, if you are […]

Sizing process complexity

A lot of people think the complexity of a process is about the number of stages and steps it has but it’s not.

I have often seen BAs do an initial analysis of a business process by producing a diagram like this:

This is fine, as […]