Pega Case Life Cycle Model – Part 2

In Part 1, we went through some of the key terms Pega terms in Case Life Cycle modelling. Here, in Part 2, we’ll compare modelling a Case life cycle using Pega 7’s modelling tool with BPMN 2.0.

The life cycle view of a Case in Pega 7 is similar to the […]

Review of the PegaBPM Methodology

In this blog post I aim to provide an appraisal of the Pega Developer Network articles “What is the SmartBPM Methodology?” and “Using Pega BPM with PRPC“, based on my experiences working on Pega projects in the field.

I am a Certified Pega Business Architect (7.2) and Pega Methodology Black Belt, […]

Pega 7.2: business objectives, requirements and specifications

If you are a Pega Business Architect, you will be familiar with Pega’s feature that lets you connect Business Objectives, Requirements and Specifications.

This feature is excellent for traceability but it may surprise you to know that I don’t use it exactly the way Pega tells you to.

Business […]

Pega Case Life Cycle Model – Part 1

Pega 7’s case life cycle modelling tools enable you to quickly model and demonstrate a high-level process design within Pega in front of your customer.

The tools I’m talking about are the life cycle view of a case type and the flow view of a process within a case type. While […]

Complexity versus Difficulty

On software development projects people have to estimate the effort involved. In doing so, one of the things analysts are asked to consider is the complexity of a process, but it surprises me how often analysts confuse complexity with difficulty.

The two concepts are mutually exclusive. A process can be simple, […]

Data modelling as a BA technique is in decline

In my experience, very few business analysts produce models of the things a business cares about.

Of course my experience is that of one person across the whole IT industry, so my view is a thin slice through a very big cake. What’s more, my experience is limited to process-driven projects. […]

KYC is primarily about decision making

Know Your Customer (KYC) is primarily about the decisions a financial institution needs to make about a (potential) customer.

However, I have yet to find a definition online that focuses on decisions. Wikipedia’s definition focuses on the process1, while Investopedia2 and The Free Dictionary3 place emphasis on the form that has […]

Logical ERD for Pega’s Financial Services Industry Foundation 7.21

In principle, any physical model should have a corresponding logical model that represents a business’s own view of its needs in a technology-agnostic way. When it comes to data, that ideally consists of a business glossary and some sort of visual representation of the relationships between the business concepts defined in the glossary.

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Requirements Analyst versus Business Architect

In my experience, not many people distinguish between “Requirements Analyst” and “Business Architect”. I consider them very different roles and here are some of my thoughts on the subject.

A Requirements Analyst A Business Architect Asks what the user wants. Asks what the business needs. Asks how the user benefits from performing a task. Asks […]

Deconstructing a BA job advert

I saw a job advert on Jobserve and it’s typical of adverts that fail to grasp what a senior business analyst should be able to do for a client.

Click here to read the advert before you proceed.

So what’s wrong with it? I’ll go down through it as […]