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The slide deck below is an introduction for process modelers to the Level 1 Palette of shapes for Business Process Modelling Notation 2.0. When I was new to the BPMN palette years ago, I used it as I had used any other process flowcharting palette previously, i.e., I used the shapes […] In my experience, very few business analysts produce models of the things a business cares about. Of course my experience is that of one person across the whole IT industry, so my view is a thin slice through a very big cake. What’s more, my experience is limited to process-driven projects. […] Know Your Customer (KYC) is primarily about the decisions a financial institution needs to make about a (potential) customer. However, I have yet to find a definition online that focuses on decisions. Wikipedia’s definition focuses on the process1, while Investopedia2 and The Free Dictionary3 place emphasis on the form that has […] I’ve done work for many software delivery organisations and they all have one thing in common: they think delivery of software to the client is success. I beg to differ. Several years ago, one such organisation delivered a software solution to its client on time and within budget at a cost […] |