No favourites

To the people who think up security questions for web sites:

I do not have a favourite actor / musician / artist. If I pick one just for the sake of it, I will not remember my choice when I have to answer the security question.

I did not have a favourite place to visit […]

CC Fever

When you join a project as a business analyst, I think it’s useful to note the extent to which people in the customer’s organisation copy others unnecessarily on e-mails. I am sure many of you, if not most, have been on projects where everyone gets copied on everything. What does that suggest?

RAF data loss update

Further to yesterday’s post about data loss, it turns out (according to the Mail Online) that the data was stored not on CDs which went missing, but on hard drives which were stolen from a cupboard in a supposedly secure area.

A logging system would not have prevented that, of course, […]

Data loss: it’s an attitude

I have just read on the BBC news website that another UK state body has lost media containing sensitive data.

It's not hard to log this transaction

In this case it is the Royal Air Force.

I don’t understand this. In all the cases of data […]

Pause for thought…

… because as analysts, the time we take to reflect is as important as the time we spend drawing models.

Controlling change

I was between two minds about writing this post. After all, everyone knows that change control is important, don’t they? Then I remembered a couple of interesting cases where people did not seem to know that.

In one case, a junior programmer had developed a very good rapport with one of […]

Make assumptions

In the world of systems development, “assumption” is kind of a dirty word, but sometimes it can be a good thing.

Assumptions are only bad when they are not confirmed with the customer. However, as a business analyst, your job is to put your thinking cap on between interviews/workshops and you […]

Kicking the walls

Don't make me start kicking the walls!

Years ago I was in a martial arts club in University College Dublin. My friends and I practised a form of Chinese martial arts which involves moves which, to the uninitiated, can seem pointless and somewhat silly.

One day we were […]

Morale is a trinity

I suspect morale is going to be a hot topic in the workplace in 2009 and I imagine the usual suspects will be blamed.

Fear of redundancy, poor leadership, pay freezes, budget cutbacks, lack of advancement are some of the key factors.

Employees often put the onus on the […]

Biting the hand

Almost everyone, at some point in their career, has reason to complain about their job. Only the naïve do it in public.

Yesterday there was a report on the BBC news website about a teenager who was fired from her job because she described it on Facebook as “boring”. You can […]