Declan Chellar

Some of you who were following the threads Introduction to Drawing Workflows and Process Exercise were wondering how the modelling techniques I use relate to Pegasystems’ PRPC, so here is a brief introduction. Version 5.4 Service Pack 2 of PRPC now allows us to document the high level requirements directly into PRPC using tthe DCO [...]

In Part 5, we documented the high level system requirements of our customer’s change control process. Now we use the HLSRs and To Be process model to build our workflow model. If you have not already read the series of posts on drawing workflows, then I suggest you do so before continuing. Click here to [...]

Once again I have heard from a colleague from the development discipline that a requirements analyst is proving to be an obstacle to success because once the customer signs off on the requirements specification, the analyst considers his work to be done and disappears over the horizon. If I had any hair, I’d pull it [...]

Business Process Management (BPM) is partly about change and managing your response to it. Still, it’s human nature to cling to old ways and old myths. As the ability of science to scan the brain improves, we are dispelling more and more myths about how people behave. Dr. Ellen Weber exposes ten classics. Don’t just [...]