Declan Chellar

Business rules are key to the efficient and flexible functioning of BPM systems, but what should the analyst do when the Business does not know what the rules are? Wait a moment! Surely the Business always knows what its own rules are. Not necessarily. Businesses often have to respond quickly to market changes and the [...]

In the current economic climate, countries may be tempted to engage in isolationism, but there is also a personal form of isolationism which we ought to avoid. I was walking down a city street the other day and it was lined with people handing out cards and pamphlets. I stopped for a moment to watch [...]

I suspect morale is going to be a hot topic in the workplace in 2009 and I imagine the usual suspects will be blamed. Fear of redundancy, poor leadership, pay freezes, budget cutbacks, lack of advancement are some of the key factors. Employees often put the onus on the employer to maintain and improve morale [...]

On any project, it is important to understand who the stakeholders are, what the nature of their stake is and what effect they are likely to have on the project. And by “stakeholder“, of course, I don’t mean Buffy the Vampire Slayer. A stakeholder is anyone who has a vested interest in the project, can [...]