Declan Chellar

Business Process Modelling Notation (BPMN)  is the notation developed by the Object Management Group/Business Process Management Initiative. I have just updated the following series of posts to bring them into line with BPMN, although you will see that I have added some colour coding: Introduction to drawing workflows Process exercise You can find a key [...]

In Part 5, we documented the high level system requirements of our customer’s change control process. Now we use the HLSRs and To Be process model to build our workflow model. If you have not already read the series of posts on drawing workflows, then I suggest you do so before continuing. Click here to [...]

In Part 4 we drew both high level and low level versions of the To Be model of our customer’s change control process, based on the information we noted in Part 3. We are now ready to drive out and document high level system requirements (HLSRs). It is these requirements that will form the scope [...]

In Part 3, we identified problems with the As Is process by interviewing out fictional customers individually and by having a group workshop. We did this in the light of the strategic objectives of the business. We need to restructure the As Is model to take into account these problems and objectives. Firstly, we produce [...]

In Part 2 we took a moment to remind ourselves that the customer owns the process and that we must be sensitive to that. Having been presented with a documented As Is change control process, we must investigate what the stakeholders think about that process. There are different techniques available to us. One-to-one interviews are [...]

In Part 1 we took a look at a sample As Is change control business process as presented to us by our fictional customer. The customer owns the process Our next goal is to produce a To Be model by improving on the As Is model. However, the worst thing we could do is stomp [...]

In a previous series of posts we took a look at drawing workflows. However, before you draw a workflow, you really have to understand the underlying business process. Remember that our definition of a workflow referred specifically to the identified work object. This is because the workflow does not cover the entire business process but [...]