This Orange has a bitter aftertaste

November 26th, 2008


We have our broadband service with Orange (“Together we can do more”). We have been happy with the service and had not been thinking about changing provider.

Yesterday Orange called us and said they wanted to give us a 10% discount because we had been with them a year. It was nice to see that they valued our continued custom.

Then they had to go and spoil it by saying that once we took the discount, if we changed provider within six months we would have to pay a €70 penalty.

“Here, with my left hand I am holding out a gift to you, but if you accept it, I may end up beating you with the stick I am holding in my right hand.”

So we informed Orange that until they called we had no intention of changing provider but thanks to their twisted notion of appreciating our custom we would now start looking.

Can somebody explain to me just how thick you have to be to become a marketing executive in a company like Orange?

2 Responses to “This Orange has a bitter aftertaste”

  1. wychwoodon 28 Nov 2008 at

    “Can somebody explain to me just how thick you have to be to become a marketing executive in a company like Orange?”

    I don’t think you need an explanation. I think you’ve done you’ve done very well perceiving this all by yourself. ;)

  2. wychwoodon 28 Nov 2008 at

    I, on the other hand, need to preview my remarks before posting to prevent the dreaded redundancy phenomenon!

Trackback URI | Comments RSS

Leave a Reply