Amongst our business rules are… I’ll come in again

Business rules are key to the efficient and flexible functioning of BPM systems, but what should the analyst do when the Business does not know what the rules are?

Wait a moment! Surely the Business always knows what its own rules are. Not necessarily. Businesses often have to respond quickly to […]

Who holds the stake?

On any project, it is important to understand who the stakeholders are, what the nature of their stake is and what effect they are likely to have on the project.

No, not this kind of stake holder.

And by “stakeholder“, of course, I don’t mean Buffy the Vampire […]

Balancing act

The most important task of a requirements manager is to control the scope of a software project, but sometimes it can be a case of divided loyalties.

A requirements manager is sometimes employed by the company developing the software, sometimes by the business commissioning the software. Either way, the RM can […]

The customer isn’t the only consumer

It is all too common for analysts to submit their artefacts only for customer review.

Certainly, the business SMEs have to confirm that the business analysis artefacts accurately reflect their business model and that the requirements artefacts accurately represent their business needs.

However, the business customer is often not […]

What is a requirement?

What is a requirement? If you check any English dictionary, you will probably find a definition along the lines of “something wanted or needed“.

But what is a requirement within the context of software development? You could argue it is whatever the customer wants and is willing to pay for and […]